We carefully pack every order to ensure it reaches you safely and in excellent condition.
Order Processing: Orders are generally processed within 2–5 business days after confirmation. Customized and personalized products may require additional processing time.
Shipping: Orders are shipped through reliable courier and logistics partners. Estimated delivery time is typically 3–7 business days, depending on the delivery location.
Tracking: Once your order is shipped, tracking details will be shared through the contact information provided during checkout.
Customized Products: Customized, personalized, or made-to-order products may have longer processing times. The estimated dispatch time will be communicated at the time of order confirmation.
Delivery Delays: Delivery timelines may vary due to weather conditions, holidays, remote locations, courier delays, or circumstances beyond our control.
Damaged Packages: If your package arrives damaged, please take photographs of the outer packaging and product and contact us within 48 hours of delivery so that we can assist you.
Incorrect Address: Customers are responsible for providing accurate delivery details. Additional shipping charges may apply if an order needs to be reshipped due to an incorrect or incomplete address.
International Shipping: International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. These charges, where applicable, are the customer's responsibility.
By placing an order, you agree to the terms outlined in this Shipping Policy.